We accept payment by Paypal, Shop Pay, Apple Pay, Google Pay or by debit/credit card. Payments in Euro & USD are automatically converted based on the foreign exchange rate and our rounding rules.
We want you to be 100% delighted with your purchase. Sizing is estimated based on todays UK sizing guides. Not all vintage clothing has a sizing label, and some sizing labels do not match todays UK sizes so please check the measurements provided and message for any more information required.
REFUNDS & RETURNS:
Items can be returned for a refund within 14 days of the item being received. To return an item please fill out the Returns Form delivered with your parcel.
Items that are returned must be completely unworn with any tags if applicable still attached. We reserve the right to refuse a refund on any items that are not fully fit for re-sale, this does not affect your statutory rights. Some products are non-returnable for hygiene reasons. If you wish to return your item we advise you do so via recorded delivery, if you do choose to use a standard service and your return is lost and can't be tracked we cannot be held responsible for your lost item.
We do not refund postage costs and buyers are responsible for the delivery return costs.
We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy.
Once a return is received the refund will be processed to the payment method used on the original order. Please note refunds will be processed within three working days upon receipt of the returned item/s and can take up to three-five working days to complete.
Your Privacy: Cupcake Couture Vintage is committed to protecting the privacy of our site visitors and customers. We will not disclose any information about our customers to third parties except where it is a necessary part of providing a service to you - eg: arranging for a product to be sent to you. If you wish to verify the details you have submitted to us you may do so by contacting us via the contact us section. Further security checks may be used to prevent fradulent activity and we may request proof of identity before we reveal any information.
T&Cs: Access to and use of this website are subject to the following terms, conditions and notices. By using the services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the 'Terms of Service’ may be updated by us from time.
A number of Cupcake Couture items are individually handcrafted using various techniques. Colour, design and embroidery variations are inherent in the handmade process. Any irregularities add to the creative uniqueness of this garment. We take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate however specifications may change. Your use of the site is at your sole risk. If your PC does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the site. These Terms constitute the entire agreement between you and us. Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. These Terms and the relationship between you and us shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute. We reserve the right to vary the Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.